Groups are another optional feature that is not enabled by default.

Groups enable you to separate your workers into different teams. (For example: sales and service, electricians and plumbers, North and South, East Coast and West Coast, Boston and Chicago, etc…)

Each group can have a different time zone.

Workers can belong to one or many groups.

If you need to create a job for a specific group, you need to include the group ID in the job XML like so:

You can use the group API route to retrieve a list of groups for your account and their associated IDs. You can also use the groups route to create, edit and delete groups as needed. Documentation for managing your groups may be found under our normal API documentation.